Social Spot WiFi is an innovative technology that allows you to collect customer data in a mutually beneficial, non-intrusive manner. We make it easy for you to not only get connected, but stay connected with your customers.
By collecting the demographic data of users who connect to your WiFi, you can start to grow your email list automatically the moment you plug in the provided router! This list can be used to send targeted emails to specific groups based on those demographics, such as females age 21-35, males 18-27, or any parameter you select.
With Social Spot WiFi, you can be confident that you are sending the right message to the right customer at the right time. Since these messages are triggered by customer events like logins or birthdays, managing your loyalty programs and keeping your customers engaged has never been easier.
Want to let a lapsed customer know you miss them? Simple.
Want to offer a special birthday treat? Easy.
Want to tell ladies over 21 that they get free drinks on Thursday? Done!
You can’t afford to miss these marketing opportunities- now you can automate them so you never miss out again!
During the WiFi login process, you can ask your customers for a Facebook like. By building your number of likes, you are increasing the amount of people your marketing reaches. By posting compelling content, which can be done right from your marketing back office, you will be able to engage your customers, and get them to share you with their friends.
The more a customer engages with you, the more frequently you will show up in the news feed of their friends. That means that compelling content- questions, contests, items that are interactive and motivate your customers to respond are best. The more you interact with your customers, the better you relationship will be. That translates to more visits from them, and increased exposure to their friends and families.
You determine where online you want your customer to go at the end of the process. This could be to your website or a specials/promotions page. You can also create a page right through your marketing backoffice with information that is important to you and your customers.
Another option would be to redirect this traffic to your Yelp or TripAdvisor profile to encourage visitors to leave you a review. Many customers who leave reviews do so because they had a bad experience. By redirecting all of your customers there, you will be able to generate a wider range of genuine reviews from your most loyal customers. You will not only increase your rating, but a higher volume of reviews also means that a negative review will have less impact.
With Social Spot WiFi, growing your business has never been so easy! It is now simpler than ever to engage your customers, market to them when and where it matters most, and build a reputation that you can be proud of.